Emotional Mastery for Enhanced Customer Service

What You'll Learn

Course Content Overview

Requirements

Physical Appearance

Description

This two-day program is designed to equip participants with essential emotional intelligence, empathy, and de-escalation skills, helping them transform customer interactions into positive experiences.

Who this course is for

All levels

You may download the course detail, trainer profile and leaflet by click download button below

Download Trainer Profile

Download Leaflet

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Hotline : +603 8603 2052
Email : enquiry@novas.com.my
SSM : 202301045911 (1539826-M)

Novas Sabah Branch
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Hotline : +6088 223 975
Email : enquiry@novas.com.my
SSM : 202301045911 (1539826-M)

Novas Sarawak Branch
No.16-18, 2nd Floor,
Jalan Wong King Huo, 96000, Sibu, Sarawak
Email : enquiry@novas.com.my
SSM : 202301045911 (1539826-M)