High Impact Negotiation Skills (2Days)
Description
This intensives, hands-on, activity-driven HRD Corp claimable program teaches skills that boost sales and profitability through increased understanding and effective implementation of different selling processes. Its helps sharpen the selling skills of even experienced sales personnel, empowering you to take advantage of every sales opportunity and aggressively expand your business professionally. By providing you with a rigorous training environment, your active participation in our program will enable you to apply and sustain your learning to a point of forming winning habits. You will have the ability to create the greatest positive impact at every given opportunity when facing your customers every time.
What You'll Learn
- Develop your own successful negotiation style with key behavioral elements
- Discover negotiating strategies that can be used according to the needs and demands of your organization.
- Employ different tactics in situational negotiations
- Identify and negotiate the best outcome possible
- Understand and employ the key skills and processes to negotiate successfully.
Requirements
Physical Appearance
Who this course is for
- Executives
- Business Development Officers
- Supervisors
- Finance Personnel,
- Business Owners,
- Entrepreneurs
- Sales & Marketing Personnel
- Customer Service Personnel
Course Content Overview
• Context setting
• Definition of negotiation
• Mapping our negotiation strategy
• The negotiation process
• Planning and preparation
• Building credibility
• The 4 Customer Behavioral Styles
• Identifying your personal style
• Developing your style towards effective negotiation
• Shifting into positive action
• Applying learning in negotiating to different buyers
• What customers say and do and what is important to them
• What we do more of when negotiating with different buyers
• What we avoid doing when negotiating with different buyers
• World cafe: Revealing our blind spots
You may download the course detail, trainer profile and leaflet by click download button below
You may like to explore below courses:
- Contact Details
- Novas HQ, Kuala Lumpur
- 10-2, 2 Rio Office Tower, Persiaran Rio, Bandar Puteri, 47100 Puchong, Selangor D.E
- Hotline : +603 8603 2052
- Email : [email protected]
- SSM : 202301045911 (1539826-M)
- Novas Sabah Branch
- Lot 10, 1st Floor & Mezzanine Floor, Phase 8, Lorong Margosa 2, Luyang Commercial Centre, 88300 Kota Kinabalu, Sabah
- Hotline : +6088 223 975
- Email : [email protected]
- SSM : 202301045911 (1539826-M)
- Novas Sarawak Branch
- No.16-18, 2nd Floor,
Jalan Wong King Huo, 96000, Sibu, Sarawak - Email : [email protected]
- SSM : 202301045911 (1539826-M)
- Novas Penang Branch
- No. 127, 2nd Floor, Jalan Merbau, Pusat Perniagaan Oren, 13000 Butterworth, Pulau Pinang
- Email : [email protected]
- SSM : 202301045911 (1539826-M)