• Understand the fundamentals and benefits of coaching in leadership
• Develop essential coaching skills: active listening, questioning, and feedback
• Apply coaching models (GROW, CLEAR) to guide conversations
• Identify and overcome organizational barriers to coaching
• Cultivate coaching mindsets and behaviors that drive performance
• Address underperformance with clarity and empathy
• Create coaching habits that support continuous development
• Difference between managing, mentoring, and coaching
• Why coaching is essential in the modern workplace
• Coaching vs corrective feedback vs motivation
• Self-assessment: What kind of leader am I?
• Shifting from command-control to coach-develop
• Building trust and psychological safety
• Key traits of effective performance coaches
• Activity: Trust Ladder and Break-the-Ice Circle Coaching
• Deep listening (Levels 1, 2, 3)
• Asking powerful questions
• Non-verbal communication and emotional intelligence
• Practice lab: Listening and questioning circles
Physical Appearance
In today’s fast-paced work environment, leaders must go beyond managing tasks - they are expected to shape culture, develop talent, and drive performance. This 2-day program transforms managers into effective performance coaches who can unlock their team’s potential through purposeful coaching conversations. Participants will gain the mindset, frameworks, and tools to coach for both short-term results and long-term growth, using real-world case studies, proven models (GROW, CLEAR), and emotionally intelligent communication strategies.
• Managers
• Supervisors
• Heads of Department (HODs)
• Team Leads
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