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What You'll Learn

Course Content Overview

Requirements

Physical Appearance

Description

This two-day program is designed to equip participants with essential emotional intelligence, empathy, and de-escalation skills, helping them transform customer interactions into positive experiences.

Who this course is for

All levels

You may download the course detail, trainer profile and leaflet by click download button below

  • Novas HQ, Kuala Lumpur
  • 10-2, 2 Rio Office Tower, Persiaran Rio, Bandar Puteri, 47100 Puchong, Selangor D.E
  • Hotline : +603 8603 2052
  • Email : [email protected]
  • SSM : 202301045911 (1539826-M)
  • Novas Sabah Branch
  • Lot 10, 1st Floor & Mezzanine Floor, Phase 8, Lorong Margosa 2, Luyang Commercial Centre, 88300 Kota Kinabalu, Sabah
  • Hotline : +6088 223 975
  • Email : [email protected]
  • SSM : 202301045911 (1539826-M)
  • Novas Sarawak Branch
  • No.16-18, 2nd Floor,
    Jalan Wong King Huo, 96000, Sibu, Sarawak
  • Email : [email protected]
  • SSM : 202301045911 (1539826-M)
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